Relationship for Life with Consumers
‘Friends for life’ – this is the motto behind Eureka Forbes customer care. Towards realizing this objective every effort is directed towards satisfying the customer. Over 40 million consumers today are a part of the Eureka Forbes Family.
The 30 plus years of Eureka Forbes’ dominant market presence is attributed to a blend of:
- Development of effective and high quality products
- Incorporation of latest technology based on extensive research
- Courteous response by Eureka Forbes customer care executives
- Excellent and prompt after sales service support
- Round the clock telephonic support and assistance
- Receiving feedback and suggestions for better service.
Eureka Forbes facilitates easy availability of products at the consumers’ doorsteps. Convenience, demonstration/explanation of products, home delivery, and satisfaction assurance – these are the benefits that the consumers enjoy. Retails shelves also display Eureka Forbes products. Aquaguard water purifiers and Euroclean vacuum cleaners are available via direct sales. AquaSure water purifiers and Forbes vacuum cleaners are obtainable at all leading consumer durable, home appliance and modern organized retail outlets. Eureka Forbes customer care is not only about responding to customer queries, complaints, and service requests. It is also about reaching consumers at every corner of the country.
Effective Customer Care
- Over 10,000 employees including a 8000 strong direct sales force with operations across 550 plus cities/towns
- 15,000 plus dealers across 1800 + cities and towns in India
- 5800 plus company trained technicians operating from over 1100+ service centres
- A service centre within a 5 km. radius for 80 percent of the customers.
3988 3333 is the Eureka Forbes customer care number accessible 24X7.